Frequently Asked Questions

HarborQuay is a caregiver coordination app for families. It gives you one calm, organized place to manage care for a loved one — track medications, coordinate with family members, store important information, and stay on top of appointments and daily care.

We're in pre-launch right now, actively building and refining the app. Join our waitlist and you'll be among the very first to know — and the first to get access.

HarborQuay is built for any family navigating care for a loved one — whether that's an aging parent, a spouse with a chronic illness, a child with special needs, or someone in hospice. If you're coordinating care across multiple people and feeling scattered, HarborQuay is for you.

Yes. Harbor Free is free forever and includes core care coordination features for one care recipient. It's a real, functional plan — not a trial.

Harbor Family ($9.99/month or $99/year) adds unlimited care recipients, unlimited family members, daily logs, medication tracking, shared task lists, document location tracking, secure file sharing, and caregiver wellbeing check-ins.

Yes, absolutely. No contracts, no cancellation fees. If you're on the annual plan and cancel early, we'll handle it gracefully. We believe you should stay because the product helps you — not because you're locked in.

Yes. HarborQuay is built privacy-first. Your family's information is never sold, never shared with advertisers, and never used to target you. See our full Privacy Policy.

HarborQuay helps you track where documents are stored and organize care notes — but we're not a medical records repository. We help you know where to find information, not store the records themselves.

Only the family members you invite. You control who has access. Nothing is shared publicly or with people outside your care circle.